Client Terms & Conditions

TRAVEL CLIENT AGREEMENT

This Travel Client Agreement (“Agreement”) together with the Terms and Conditions (“Terms”) at https://www.johnheathtravel.com/clientterms:

BETWEEN: John Heath Travel, LLC (“Agency,” “our,” “us,” or “we”)

AND: You (“you” or “your”).

The Parties agree as set out below.

This Agreement and the Terms become effective upon: (1) your written, digital, or electronic signature; or (2) your delivery of payment authorization to us. This Agreement and the Terms will terminate upon completion of your Trip or until terminated earlier in writing by you or us.

You will: (1) carefully read and understand these Terms, your reservation confirmation, and all correspondence between you and us regarding your Trip; (2) contact us to arrange your Trip Plan sufficiently prior to travel dates to ensure availability, avoid late-Booking fees, and avoid fare increases; (3) make all deposits and payments per the schedules and dates set out in your reservation; (5) review, remain aware, and remain updated regarding travel warnings relating to your Trip by accessing the U.S. governmental travel advisory sites set out in these Terms; and (6) fully comply with the obligations to which you agree in the Terms.

Planning fees, cancellation fees, change fees, and unused travel vouchers are NON- REFUNDABLE, whether or not you decide to book travel. All such fees are separate from, and in addition to, the costs of your travel.

You confirm that you are an authorized user of the credit or debit card you provide to us and you authorize us, or our agents, to charge your credit or debit card for Bookings on payment dates agreed and for us to automatically charge your credit or debit card for any Cancellation Fees.

Capitalized terms used but not defined in this Agreement have meanings set out in the Terms.

FEE AGREEMENT

Cancellation Fee: You acknowledge and agree to pay a non-refundable cancellation fee of $100 per person in the event of cancellation of any travel booking made through the Agency. The cancellation fee is in addition to any other fees or penalties imposed by cruise lines, airlines, hotels, or other service providers. The cancellation fee is payable regardless of the reason for cancellation and is charged per person on the booking.

Payment: All fees specified in this Agreement are non-refundable. The cancellation fee must be paid at the time of cancellation request. Payment can be made by all major credit cards.

California Seller of Travel Registration # 2089491-50. Registration as a seller of travel in California does not constitute the state's approval. Agent is not a participant in the Travel Consumer Restitution Fund. Florida Seller of Travel Registration # ST37113. Hawaii Seller of Travel License # TAR 7231. Iowa Seller of Travel - Travel Agency # 960. Washington Seller of Travel UBI # 602 775122. All JHT private activities and events are subject to minimum participation and subject to change or cancellation without notice. View our privacy policy. Pricing and promotions are subject to change at any time without notice and pricing is not guaranteed until confirmation is received from the respective tour operator. We are not responsible for typographical errors or omissions. All groups are subject to a minimum number of bookings for there to be an onboard host, private parties and events. All content on this site, including text, graphics, images, and other material, is protected by copyright law. Unauthorized use, reproduction, or distribution of this content for commercial purposes without prior written permission from John Heath Travel, LLC is strictly prohibited. For permission requests, please contact us.